Shipping policy
Ararat Box Shipping
At Ararat Box, every order is carefully prepared and packed with love. We currently ship to the United States, Canada, and Australia. Shipping within the United States is free.
United States
Free Shipping
West Coast
Less than 5 business days
East Coast
5–7 business days
Where We Ship
Ararat Box currently ships to customers in the United States, Canada, and Australia. Shipping within the United States is free. International shipping rates for Canada and Australia are calculated at checkout based on the delivery address and available shipping options.
United States Shipping
We offer free shipping within the United States. Delivery time depends on your location, the carrier, holidays, weather conditions, and other factors outside of our control.
Free U.S. shipping applies to orders shipped within the United States.
Canada & Australia Shipping
We ship to Canada and Australia. International shipping rates are calculated at checkout. Delivery times may vary depending on the destination, carrier, and customs processing.
Please note: customs duties, taxes, import fees, or any additional charges required by the destination country are the responsibility of the customer.
Order Processing
Orders are processed before shipment. During busy seasons, holidays, special promotions, or subscription box launch periods, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information, if tracking is available for your order.
Tracking Information
Tracking information will be sent to the email address provided at checkout after your order has been dispatched. Please allow some time for tracking updates to appear after the carrier receives the package.
Shipping Delays
We do our best to make sure every order arrives within the estimated delivery timeframe. However, delays may happen due to carrier issues, customs processing, weather conditions, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Please make sure your shipping address is complete and correct before placing your order. Ararat Box is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update it before the order ships, but we cannot guarantee changes once the order has been processed or dispatched.
Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us with your order number and any relevant photos or tracking information. We will review the situation and assist you as much as possible.
Need help with your order?
For any shipping-related questions, please contact our team.
Email: support@araratbox.com
Last updated: June 2026